Our time is finite, so all of us must use it well. There are only 24 hours of time allocated to us each day. And in our fast-paced world, it is easy to become overwhelmed with information, people, tasks and responsibilities. Sometimes, it can all get the better of us.
Without effective knowledge, strategies and tools, poor time management can easily lead to stress and discomfort. So, if you would like to improve your time management and productivity skills, one of the first things you should do is assess the tools you are using.
3 Time Management Tools You Can Use Every Day
Your To-do List
If you only use one time management tool, this is the one you need. Spend the first 20 minutes of your day, every day, to plan your day. Every task must be set around a realistic and achievable timeframe.
One of the key principles of a good To-Do-List is to keep it short. Try writing down only 3 things you would like to achieve today. Then tick each of them off as they are achieved. With all the interruptions to our busy schedules from emails, phone calls, meetings, and workmates, family and friends, sometimes achieving just three things per day can be a mammoth effort. However, you will soon begin to notice the difference that writing down and achieving 3 daily tasks will make to your life.
Calendars
Calendars are essential to tracking, planning, and scheduling your time. How can you manage your time if you don’t know how and where you are spending it?
Schedule specific times of each day to work on tasks or projects, and block that time out on your calendar. Never rely on your memory for your appointments with others or yourself. Always build buffer times around appointments in your calendar, to account for travel time, preparation time, and follow up time.
Notebooks – online or on paper
You need one place where you keep all of your notes, and one place to go looking when you need to retrieve a piece of information. Document every thing that you feel is important.
It doesn’t matter whether your tools are paper or app based, as long as you have them, and use them. Know and understand that the day will rarely go as you had planned. Emergencies will pop up and unexpected events may change your course and direction. Just keep focusing on the bigger picture and keep moving forward by focusing on what’s most important.
Time Management training from CTO will provide you with skills to help you determine how you presently use time; teach you how to make the most effective use of your time; and allow you to use your time the way you choose – for work, rest or play.
To find out more about our Time Management courses please click here.
About Corporate Training Options
Corporate Training Options is an Australian Professional Development Training Company, incorporated in 1992.
Our customised Professional Development courses are available Australia-wide, for business executives and corporate teams, and provide a cost-effective way of ensuring you and your staff are presenting your best image to the world.
CTO Professional Development Training courses are customised to meet your requirements, and your training is provided on-site, on dates which suit you.
For more information on the range of Corporate Training Courses available, please visit the CTO website here
If you are tempted to Text and Drive, you know you are doing the wrong thing.
It can be extremely dangerous, and if you get caught, you will also take a hit financially.
Now you can reduce that temptation and drive more safely. One of the features of iOS11 on your iPhone is called Do Not Disturb While Driving, and it can stop calls, notifications and texts from distracting you when you are driving.
Activate Do Not Disturb While Driving
Simply go to Settings on your iPhone and choose > Do Not Disturb. Then scroll down to choose your setup.
Silence incoming Calls and Alerts
Once Do Not Disturb While Driving is enabled, as soon as your journey begins and your iPhone is locked, calls and alerts that arrive will be silenced.
Allow Calls from certain Contacts or Groups
You can choose to allow some phone calls through, from specific people or groups such as your favourites or your team at work. Incoming calls can be allowed when your iPhone is connected to your car’s Bluetooth or a hands-free accessory.
Urgent Calls
In the case of urgent calls, when a contact has called you a second time within 3 minutes, you can choose that the call will not be silenced.
Auto-Reply to Text Messages
You can send an automatic customised reply to text messages, which states that you are currently driving with Do Not Disturb While Driving turned on, and that you will be in touch when you arrive at your destination.
Urgent Texts
If a contact needs to get in touch urgently, they can break through Do Not Disturb While Driving by sending “urgent” as an additional text message to you.
Automatic or Manual Activation
You can set up Do Not Disturb While Driving to automatically detect that you might be driving. A Bluetooth connection to a car indicates that you are in a vehicle. You can also activate the service manually from the iPhone Control Centre.
Keep your eyes on the road with help from Siri
If you activate Siri while using Do Not Disturb While Driving, Siri can provide you with information so you don’t need to look at your iPhone. Siri will read out responses for you, and your iPhone will not display any text on it. Just say “Hey Siri” to activate Siri.
About Corporate Training Options
Corporate Training Options is an Australian Professional Development Training Company, incorporated in 1992.
Our customised Professional Development courses are available Australia-wide, for business executives and corporate teams, and provide a cost-effective way of ensuring you and your staff are presenting your best image to the world.
CTO Professional Development Training courses are customised to meet your requirements, and your training is provided on-site, on dates which suit you.
For more information on the range of Corporate Training Courses available, please visit the CTO website here
Do you think you are ready to be a Great Supervisor?
CTO Training Courses will teach the the skills to be a Great Supervisor
What happens when you finally get promoted to a supervisor role but feel like you’re not ready? Supervision skills might not come naturally to you, and will instead need to be learned. It’s human nature to expect a promotion or a leadership role after several years of working in one position. The problem is the promotion might come sooner than you expected and catch you unaware.
The good news is Corporate Training Options (CTO) specialises in training people in the professional development skills that are essential for the growth of a business and its teams. CTO presents professional training courses that can teach you the qualities, duties and responsibilities of a great supervisor. Your Manger promoted you because he or she saw what you might not see yet – the ability to be a great leader for your team. It’s time for you to prove to everyone that you deserve the promotion.
The Excellence in Supervision course from CTO can really help you to improve your leadership skills and give you the confidence to become a great supervisor.
These are the skills you will gain when you complete this course with CTO:
Understand the roles and responsibilities of a supervisor
Understand the principles and processes of performance management
Learn how to communicate effectively with your managers, peers and employees
Understand the reasons why effective coaching is advised if you want to increase your team’s productivity and boost their confidence
Learn essential skills to handle difficult situations and challenging events like organisational changes
Leadership Skills
As a supervisor, you are expected to possess certain leadership qualities. Here are some of the leadership skills that can contribute greatly to your excellence in supervision.
The ability to stay positive at all times
One of the best qualities of a great leader is his or her ability to stay positive and respond positively to any situation, even the most difficult ones. As a supervisor, you will face many challenges that require you to remain calm and act positively. This doesn’t mean that you should overlook the bad things; just that you should not allow them to disrupt you or lower your spirits. Learning to remain positive as you work your way through a difficult situation is one of the best ways to become a better leader and to motivate and inspire your team.
Appreciate your team
Your Corporate Training Options professional trainer can teach you how to appreciate your staff. It’s important to recognize and reward employees that do a good job. You should also reward the employees who try really hard, even if their hard work doesn’t pay off as expected. Occasional events such as birthdays, successes and victories should also be celebrated. When you recognise people, you make them feel special and appreciated. You make them feel valued as part of your team.
Effective communication skills
For you to be a great leader, you must learn how to communicate clearly. To improve your excellence in supervision, you have to develop certain communication skills. Great supervisors know how to give clear instructions, clarify any issues that may cause problems and interact with employees freely to make sure that they have understood their tasks.
As a leader, you must learn how to take responsibility whenever things go wrong. In order to reduce the possibility of your team making mistakes, you should always give clear instructions, and ask for feedback to ensure the instructions have been understood.
Learn how to trust your staff
In order for your team to perform well and increase their productivity they must feel appreciated and trustworthy. It’s important to understand your staff and give them space to complete their tasks in ways that they see fit. This will make them feel they are trusted and important members of your team.
Connect with your staff
An effective leader is the one that has a relationship with his or her employees both inside and outside the workplace. You should take an interest in your team members, asking them about their lives, their families and their interests. Once in a while it’s wise to invite them for a coffee or just to hang out with you. Having open communication channels with your team freely makes them feel comfortable around you and able to speak freely if required. This is a great way to get to know your team better, see what they are capable of, and find appropriate positions for them at work.
Responsibilities of a Supervisor
Common supervisory responsibilities include:
Performance management
As a supervisor, you will be responsible for the day-to-day performance of a certain group of individuals. It may be a department, a team or a shift. In general, you are qualified to be a supervisor because you have experience and knowledge about what your team does. The management believes that you have earned this position and you are capable of leading the team. In this regard, it’s your responsibility to make sure that the members of your team are performing their tasks accordingly.
Effective coaching skills
As a supervisor, you will be expected to train your team to ensure that they are properly trained for their tasks. It’s your responsibility to make sure that your team is productive. Effective coaching helps to increase employee satisfaction and improves productivity.
Ability to deal with organisational changes
Once you are promoted to a supervisor position, it means that your superiors trust you and believe that you can handle the team that you are tasked to supervise. Of course, there will always be challenges and organisational changes, and you need to be prepared for these, and have the necessary skills to deal with these changes positively. It’s always important to respond to any situation or challenge positively.
Conclusion
Effective, personalised coaching, either as an individual, or as part of a group, is a highly recommended way to gain leadership skills. It gives you and your team a great opportunity to evaluate your style of leadership and receive really honest feedback.
The Excellence in Supervision training offered by CTO will give you a chance to improve your leadership skills and take you down the path of becoming a great supervisor. So if you are a team Supervisor and are looking to improve your leadership skills, consider this course with Corporate Training Options.
For more information visit our website today at www.cto.com.au
About Corporate Training Options
Corporate Training Options is an Australian Professional Development Training Company, incorporated in 1992.
Our customised Professional Development courses are available Australia-wide, for business executives and corporate teams, and provide a cost-effective way of ensuring you and your staff are presenting your best image to the world.
CTO Professional Development Training courses are customised to meet your requirements, and your training is provided on-site, on dates which suit you.
For more information on the range of Corporate Training Courses available, please visit the CTO website here
It’s Time to Organise your Finances, with QuickBooks.
CTO Training Courses can help you organise your finances with QuickBooks
QuickBooks is one of the most comprehensive accounting software packages on the market, and thousands of busy business owners use it every day.
However, even if you’re a pro at QuickBooks, you may be missing critical tips and tricks that can save you hours each month balancing the books and attending to routine matters.
Reconciling
One of the integral tips with QuickBooks is constant reconciliation. Once you have set up your bank feeds, you should try to reconcile your accounts every day. When you receive a statement or a payment remittance, ensure it reconciles with your QuickBooks accounts. When you reconcile your accounts regularly, you always have an up to date picture of what is currently happening in your business.
Paying Bills
It’s possible to streamline your business bill payments online through QuickBooks. This can be done through the Online Bill Payment option. This will eliminate unnecessary steps and simplify reconciling your Accounts Payable.
Receiving Payments
Online payments via QuickBooks allows you to accept payments directly from customers, while minimising fees. After you set up your bank details your customers are then able to pay directly into your bank via QuickBooks.
Linking Your Email
The best way to keep track of transactions that don’t need physical invoicing is to link your email account to your QuickBooks software. You can then send your invoices directly to your customers. You can also then choose to email reports to people when required. Email programs that can be linked to your QuickBooks software include Outlooks, Gmail, Yahoo and a selection of others.
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Getting up to speed on QuickBooks can be challenging, so whether you have just started using it or you need some instruction to help maximise your productivity, CTO offers customised onsite training to cater directly to your needs.
To find out more, visit our website or call us today on 1300 667 660 to book your QuickBooks training.
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About Corporate Training Options
Corporate Training Options is an Australian Professional Development Training Company, incorporated in 1992.
Our customised Professional Development courses are available Australia-wide, for business executives and corporate teams, and provide a cost-effective way of ensuring you and your staff are presenting your best image to the world.
CTO Professional Development Training courses are customised to meet your requirements, and your training is provided on-site, on dates which suit you.
For more information on the range of Corporate Training Courses available, please visit the CTO website here
To get the most from Microsoft Word, you need to understand that any of Word’s most powerful formatting and processing tools remain hidden. Until you discover where they are and learn how to use them, you may be frustrated with not getting the most out of your software?
Microsoft Word is an essential tool for any business in today’s digital age, to help you create documents and manage your business. Proficiency in Word is a vital skill that is useful for both complex business requirements as well as basic day-to-day purposes. The program can do more than just put words on paper, it also incorporates desktop publishing, design and data handling features, allowing businesses to create many different types of professional documents.
Documents and Forms
You can use Word to create just about any kind of business document, including company reports, presentations, budgets, proposals and plans. It can help you build a library of key forms, such as invoices, statements, receipts, memos and agendas. Word’s design features are easy to use, enabling you to use data visualisation tools to add tables, charts and graphs to your documents.
Templates
If you need a calendar or budget report, for instance, use Word’s template search feature to find and download one of those templates. After customising the template, you can save it as a new template and allow others in your organisation to use it as a starting point for their documents and publications.
Desktop Publishing
You can manipulate text, insert headings, create borders, add tables and move images wherever you like using Word. Use your own pictures to design documents like newsletters, or just include images from the clip art library. Add colourful flair to publications using WordArt.
Mailing
You can use Word’s label wizard to generate and print your own labels. If you have a mailing list in Excel, or another data source, use Word’s mail merge feature to extract that data and generate customised letters that contain personalised information.
These features are just a few of Microsoft Word’s user-friendly tools that can help you create a professional grade document. If you would like to enhance your skills in Microsoft Word, CTO offers a range of training courses from Introduction to Advanced. Call us today on 1300 667 660 or click here to find out more.
In order to grow your business with customer service, you need to understand that it is one of the keys to long-term business success, regardless of your industry or market. It is important to develop and maintain strong customer relationships and to be able manage them appropriately in the future.
It can be as simple as making your customer service more personal. There’s a difference between saying that you deliver personal service and actually doing it. Personal service is about making your customers feel like they’re doing business with a human not a company. Start by something as easy as using names. If you address your customer by name, and let them know your name, the experience quickly becomes a lot more personal.
To your customers, your support team is the face of your company. If you’re doing customer service right, these agent-customer interactions are building relationships, cultivating loyalty and adding tremendous value to your bottom line over time.
What companies tend to overlook is the need to define and share the organisation’s purpose, which informs employees about their highest priority at work. Employees need to know why they are doing what they are doing, and how well they are doing it.
Being able to provide great customer service is an important function of a productive and efficient support team. You need to be constantly aware of the many ways you can grow your business with Customer Service.
If you and your team could use some training on how to deliver exceptional customer service, call CTO today on 1300 667 660 or click here to find out more about our Customer Service training course.
The Xero accounting platform for small businesses continues to evolve and create new features and upgrades for its software on a regular basis. Xero is enabling businesses to better monitor and manage their performance. However, many companies are still not using the software to the best of its ability and therefore not enjoying many of the real benefits.
Here are some tips on how to use Xero more efficiently:
Invoices through Xero
– Set up repeating invoices. This function is great for saving you time when you need to process your monthly invoices.
– Make sure your defaults are set up correctly eg, payment due dates, tax inclusive or exclusive invoicing. Small automations like this save time.
Paying your Bills
– Use Xero batch payments to pay your creditors and bills. Once you have everything set up you can pay multiple bills in 5 -10 minutes.
– Pay specific invoice amounts rather than lump sums – your bills system will be much tidier.
Reconciling in Xero
– Once you are using invoices and bills efficiently in Xero, reconciling becomes much simpler. Most payments will reconcile to invoices or bills you have already set up.
– You can split payments in Xero. If a customer only pays half their invoice you can still reconcile this payment as it comes in, just click split. This function can also be used when paying bills.
Scan documents onto Xero
– Scan or take pictures of supplier bills, sales invoices, receipts and other documents received and upload the file into the Xero library. You can then attach them directly to a transaction, item or account. This will save time and frustration on losing or misplacing documents.
CTO provides onsite training to help make sure you are getting the most out of Xero. To find out more call us today on 1300 667 660 or click here.
For almost any business it can be extremely beneficial to know your way around a design program in order to create collateral and promotional materials at a moments notice. The design and branding you put out for your business is how you communicate your story and offerings to your customers.
One of the most professional options for design work is Adobe InDesign. InDesign provides you with a wide array of tools you can use to design for your business. Knowing the basics of InDesign, you can create just about any type of document needed for your business. The design and branding output is how you communicate your story and offerings to your customers.
Knowing InDesign is an Asset to your Business
Having staff with good knowledge of InDesign is an asset to your business. Knowing InDesign will give you confidence in what you’re producing for yourself or your clients. There are a lot of free resources out there for creating graphics for your business, but as your business grows and matures there comes a time where professional design software will be the next step.
Use InDesign to Streamline your Business Documents and Promote your Branding
You can use InDesign to streamline your internal business documents and promote your branding. Brand consistency is a very important part of your business. Keeping your brand consistent across all facets of your business will help build trust with your audience. InDesign can create documents such as contracts, invoices, quotes, product catalogs and many more with ease. Infusing your brand into both your internal and external documents will tell your customers that you take your business seriously, and in return, they will too.
If you’ve been meaning to get started with InDesign or if you would like to improve your skills to be able to reap all the benefits Adobe InDesign can bring to your business, then why not consider one of CTO’s onsite customised Adobe InDesign training courses.
To find out more click here, or call us today on 1300 667 660.
Are you considering upgrading to Microsoft Office 2016 for Mac, and wondering if you should?
If you would you like to collaborate with others in your team, Office 2016 for Mac now is available with an Office 365 subscription. This means you can not only work offline, you can also work online, with others, in real-time. You can choose whichever option works best for what you need to do.
The new Mac versions of Word, Excel, PowerPoint, Outlook and OneNote provide the best of both worlds for Mac users – the familiar Office experience paired with the best of Mac.
Office for Mac 2016 is cloud-connected, so you can quickly get to the documents you’ve recently used on other devices and pick up where you left off. New, built-in document sharing tools make it easy to invite teammates to work on a document together. When sharing documents, you won’t have to worry about losing content or formatting, as Office for Mac offers unparalleled compatibility with Office on PCs, tablets, phones and online.
Microsoft Office for Mac 2016 has adopted many elements previously found in the Windows version of Office for better cross-platform familiarity.
Word 2016 for Mac includes a new Design tab for quickly customising layouts, colours, and fonts while working on a document, and the multi-author experience has been improved. There’s a sharing interface at the top right of the app that allows multiple people to work on the same document at once, with threaded comments to communicate.
Excel 2016 for Mac helps you visualise your information by recommending charts best suited for your data with chart previews. Familiar keyboard shortcuts, auto-complete and improved formula builder save you time when creating spreadsheets or entering data. For deeper analysis, new PivotTable Slicers help you filter large volumes of data and discover patterns.
PowerPoint 2016 for Mac includes an improved Presenter view that shows current slide, next slide, speaker notes, and a timer, much like the PowerPoint for iOS app. In the top left, the presenter sees exactly what the audience sees, including animations in real time, for a better idea of how a presentation is going. There’s also a new animation pane for designing and tweaking animations, plus new slide transitions.
Outlook 2016 for Mac helps you manage your email, calendar, contacts and tasks. The improved conversation view automatically organises your Inbox around threaded conversations, so you’ll never have to go searching for related messages again. And message preview now allows you to see the first sentence of an email just below the subject line, so as you browse your emails, you can choose to read them now or come back to them later.
OneNote 2016 for Mac – If you haven’t used OneNote before, it’s basically a digital notebook, that you can access on almost any device. You can organise and share your ideas, quickly search for existing notes, and format your notes including adding pictures, files and tables. You can also share your notebooks with colleagues or friends, so you can work together as a group on tasks or projects.
If you are new to Office for Mac or would just like to get to know the Office for Mac 2016 software better, CTO offer customised training courses to get you up to speed and at the level you need to be at.
Please click here or call us on 1300 667 660 to find out more about our Office for Mac 2016 training.
This is generally the best approach to take if you have a difficult or unhappy customer because you have far more to lose by taking the low road and stooping to their level of hostility. Conflict is a part of doing business, but how you react while under fire can have a major impact on the future of your customer relationships. Treating someone with disdain or disrespect can reflect negatively on you and your company, so reputation management should also be top of mind.
Here’s some ideas on how to remain calm in a difficult situation.
Keep Your Cool
Treat your customer with professionalism and courtesy. Make sure to always maintain a calm tone while also remaining assertive. Refrain from name calling or finger pointing and don’t say anything that can be used against you.
Do it in Person
Always resolve disputes in person or over the phone. Email is not an effective tool for hashing out disagreements.
Show Them You Care
Proactively try to identify the problem and show the customer that you care. Make sure that the customer knows that their issue is important to you. Listen to what they have to say, and be sincere, respectful, and understanding.
Focus on Solutions
Ask questions to gather facts on the problem. Then work with your customer to find a solution that satisfies you both. In fact, ask your customer what they would like you to do to resolve the problem, and see if this can be achieved. The solution should be fair and justifiable for both parties.
Minimise reasons for Complaints
Try not to give your customers too many reasons to complain. People are understanding but they will go to the competition if you continuously offer services or products which do not meet their requirements – or are not up to their standards.
Remember
The most important thing when dealing with difficult customers is to remember that they are only human. Listen to them, show that you are willing to provide solutions and go above and beyond to keep them satisfied.
If you think this is an area where you and your team can improve, please contact us on 1300 667 660, to find out how we can run a course for you this month.
If you are new to NetSuite, finding your way around the software may be overwhelming or even frustrating.
So here are a few short and simple NetSuite tips to get you started.
Navigating through the application
NetSuite is created with an intuitive and easy-to-use interface, but as with any program, you make take some time getting used to its capabilities.
– Shortcut to your Favourite Pages & Reports
Set up shortcuts to the pages and reports that you most commonly use. It’s just like setting up favourite sites in your internet browser. When you are on a page or report that you would like see frequently, simply select the “Add to shortcuts” option from the Star Menu on the top left of your NetSuite screen.
– Revisit your History
You are likely to find that you need to move back and forth between pages you have previously visited. This feature allows you to bring up recent pages again. Go to the “Recent Records” list – usually found on the bottom left of your NetSuite screen.
– Set up your Roles
If you have a number of roles in NetSuite, set up the role you work in most often as your “Default Role”. This will then be the role you are automatically assigned to when you log in to NetSuite. Go to your name on the top right of your Dashboard screen, choose “View all Roles” and tick the box to select your favourite role. Click on the home icon (top left) to exit the Roles list.
Making Search Easier
NetSuite collates information from your entire company into one place, making it easy for you to find the information you need to work with.
– Using global searches
When you are searching for a name, an item, a customer or other data in NetSuite, the global search bar across the top of the screen is where you go. You can shorten the results received, by narrowing your searches with a prefix. For example, if you are searching for a customer named John, you type in cus: John. This will bring you up with a list of customers whose names are John.
Other prefixes include: sup: for supplier, con: for contacts, inv: for inventory items, emp: for employees.
– Using Quick Search
You could also use the Quick Search portlet on your Dashboard. Here you simply enter in the name or even just the first few letters or numbers of the person or item you are looking for, then choose from the drop down list below to receive a quick result. The comprehensive drop down list includes searches such as Name, Project, Phone, Email, Case #, any many more.
Customise your Dashboards
NetSuite can be easily personalised or customised by each user to perfectly fit the unique needs of their role.
– Easily and quickly add data
With the “Quick Add” tool you can add new records such as events, opportunities, and leads almost instantly and directly from your dashboard.
– Colour Code your dashboards
If you have multiple roles, it can be helpful to colour code the dashboard for each fo your roles, so you can instantly tell which role you are currently in. This is done by choosing “Set Preferences” from the Home menu, selecting “Appearance” then choosing a different colour for each of your roles from the “Colour Theme” dropdown menu. Choose “Save” to record your colour choices.
– Choose your KPIs
Track your performance information at a glance. Add relevant Key Performance Indicator Charts and Meters to your dashboard to quickly and easily see live data for yourself and your team.
CTO provides onsite NetSuite training for you and your team to teach you how to utilise your software effectively.
Our trainers will also provide you with many more NetSuite tips to improve your efficiency.
Call us to find out how to book your NetSuite training, on 1300 667 660.
Today I would like to discuss the reasons why training is good for your business.
Yes – training is something we all consider when we need to learn a new skill. In fact, I am attending a course this week myself. And with the rate of change in technology constantly increasing, there is always something new to learn.
So how is your investment in training for yourself and your team going to benefit your business?
Training is good for your business
Training can improve business performance, profit and staff morale.
The advantages to your business include:
· you choose what new skills your workforce gains, targeting skills to meet the needs of your operation for now and in the future
· training your staff can result in:
improved customer service
increased efficiency
less wasted time
lower levels of frustration
productivity improvements
· you demonstrate to your workforce that you value them enough to invest in them, improving loyalty and staff retention. In turn, staff retention is a cost saving for your business.
Take the hassle out of making decisions
– You can bundle courses together to suit your team’s requirements
– You can choose topics from a number of different courses, to build on your current skill levels and to meet your training requirements
– Your training can be presented on dates that suit you
– You don’t have to leave your office – we come to you
Training is good for your team
Training has many benefits for your staff:
· they acquire new skills, increasing their contribution to the business and building their self-esteem
· the training they do can take them into other positions within your organisation – positions with better prospects and/or better pay
· they’re upskilled to do new and different tasks, which keeps them motivated and fresh
· because they’re being trained on your time, they see that you value them enough to invest in them. A good company is seen as one that retrains rather than churns.
So go ahead. Make their day, and ask your staff if there are training courses they would like to attend. And remember that CTO can assist you to put together an ongoing training schedule which both meets the needs of your team, and improves the bottom line of your business.
To find out more information on CTO’s range of training courses please give us a call on 1300 667 600.
